Empowering Participants To Find More Independence
The National Disability Insurance Scheme (NDIS) stands as a beacon of hope for Australians living with disabilities. The Scheme continues to deliver on principles of inclusion and empowerment to this day, and will do so into the future. Enabling individuals to access the necessary support and services, the NDIS strives to create a more equitable society for all.
However, like any complex system, there may be instances where the decisions made by the NDIS are not aligned with the needs and aspirations of participants. This is where the role of NDIS advocates in Perth becomes crucial, offering a lifeline to those seeking to exercise their rights and achieve greater independence.
This article will take a deep dive into NDIS advocacy in Perth, have a look at the appeals process, and give some advice on how best to contact the NDIS. As a premium NDIS provider, HealSoul is here to assist you in navigating the process with the dignity and compassion you deserve.
What is an NDIS advocate?
A National Disability Insurance Scheme advocate, often referred to as an NDIS advocate, is an individual or organisation that assists NDIS participants in navigating the appeals process and advocating for their rights within the scheme.
The central goal of these advocates is to ensure that participants receive the support and funding they are entitled to. NDIS advocates strive to empower participants to lead lives of dignity and self-sufficiency.



How do I appeal an NDIS decision?
Appealing an NDIS decision is a multi-step process that requires meticulous attention to detail and a firm commitment to advocating for one’s rights. The process typically includes the following stages:
- Internal review
The first step in appealing an NDIS decision is to request an internal review. This involves the NDIS conducting a thorough review of the initial decision. Participants have the opportunity to submit additional information and evidence to support their appeal.
- Administrative Appeals Tribunal (AAT)
If the outcome of the internal review remains unfavourable, NDIS participants can escalate their appeal to the Administrative Appeals Tribunal. Here, an independent body reviews the NDIS decision, considering all relevant factors and evidence.
- Further legal action
In rare cases where resolution is not achieved through the AAT, participants can consider pursuing further legal action through the court system. However, this step is less common and requires legal representation.
Appeals can be emotionally taxing and take a lot of time. In the end, the best solution is to ensure that your NDIS eligibility is in step with the Scheme’s requirements and that your NDIS goals are effectively outlined before you begin the process.
This has been a brief overview of the general NDIS appeals process. For more information about how the NDIS functions for participants, read our article on how the NDIS works.
How long do NDIS appeals take?
The duration of an NDIS appeal varies based on the complexity of the case and the level at which the appeal is lodged.
In general, an NDIS appeal can take several months to reach a resolution. During this time, participants and their advocates work diligently to gather the necessary evidence, present their case, and engage in dialogue with the NDIS. While the wait can be challenging, the pursuit of more equitable results is worth every effort.
How can I contact the NDIS in Western Australia:
For individuals in Perth seeking to contact the NDIS, there are several avenues available:
- Phone: The NDIS contact centre can be reached at 1800 800 110. This helpline provides assistance with general inquiries and guidance on the appeals process.
- Website: The official NDIS website offers a wealth of information, including guides on how to appeal a decision, contact details, and forms for initiating the appeals process.
- Local Offices: NDIS offices are present in Western Australia, including Perth. These offices can provide in-person support and guidance for participants and their advocates.
For specific information about NDIS planning and management, you can get in touch with HealSoul. Our team will be able to take a fair and balanced look at your situation and give you advice on how to proceed.
Delivering independence and empowerment
While the appeals process may seem daunting, it is important to remember that it is a means to an end – a way to ensure that the NDIS fulfils its promise of enabling individuals to lead lives of greater independence and dignity. NDIS advocates in Perth play a pivotal role in upholding this promise, offering a compassionate hand to guide participants through the intricate process.



Ultimately, the desire for the NDIS to grant participants more independence is not just aspirational; it is a fundamental principle that underpins the entire scheme. As NDIS advocates in Perth work to secure the rights and entitlements of participants, they contribute to the ongoing evolution of the scheme itself. Their efforts remind us that, even in the face of challenges, the spirit of empowerment prevails.
NDIS appeals and advocacy in Perth typify the determination of individuals and organisations to ensure that the NDIS lives up to its mission. Navigating the appeals process might be a journey of patience and resilience, but the potential rewards – increased independence, access to crucial services, and the affirmation of rights – are worth the effort.
As the NDIS continues to shape the lives of participants in Western Australia, the compassionate and diligent work of advocates can continue to help build a stronger and more equitable society for all. HealSoul is right at your side to ensure that you get the best possible NDIA process from the outset.


Experienced Founder with a demonstrated history of working in the hospital & health care industry. Skilled in Career Development, Payroll Processing, Interventions, Team Building, and Organisational Leadership. Strong business development professional with a Advanced diploma of Community Sector Management focused in Community Management from Skills certified Australia.